Deliverability Management
Email Marketing Strategy
Creative Agency
Account Management







Your BlueHornet account manager gives you more than a single point of contact for questions about your campaigns. You'll also have access to the combined depth and breadth of experience we've accumulated as a team over the course of nearly a decade.

Our approach to account management involves understanding your big picture business objectives, so that we can effectively align your email marketing initiatives to your company's bottom line. We back up our commitments with quarterly business reviews that you can share with your team to improve their understanding of how email is affecting your revenue today and to shed light on new tactics that could drive even better results.

BlueHornet is proud to provide full-service email marketing strategy, implementation, delivery, and optimization services to today's top online retailers. Our team is also available to work with you on a collaborative basis, handling components of your email initiatives as often as you'd like.


  • Making the Switch from your Current In-House Solution or ESP
    • Integrate data and implement APIs
    • Determine deliverability needs, including list hygiene
    • Current campaign review and baseline results
    • New program and goal definition
    • eMS application training

  • Developing a Strategy
    • Email marketing calendar development
    • Address acquisition and data collection
    • Sign up, confirmation, and unsubscribe process workflows
    • List management
    • Creative strategy, including subject line, copy, image and template recommendations
    • Viral and interactive campaign recommendations

  • Creating Lifecycle Messaging Campaigns
    • Segmentation strategy
    • Dynamic content management
    • Testing recommendations
    • Event-triggered and recurring email scheduling
    • Remarketing opportunities

  • Implementing Your Campaigns
    • Marshaling project management and development resources
    • Set timelines
    • Quality assurance testing
    • Message sending

  • Understanding Program Results
    • Set success benchmarks and goals
    • Quarterly business reviews

  • Conducting Ongoing Campaign Optimization
    • Champion/challenger optimization programs
    • Engagement with BlueHornet's SureSend™ deliverability management services team