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eMarketing Suite
eMS Commerce Optimizer
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SureSend™
Commerce Segments






Commerce Segments Advanced Segmentation Tools

Commerce Segments is BlueHornet's advanced segmentation database. Using your commerce transaction and customer behavior data, Commerce Segments provides easy to use tools to predict, understand, and identify who your most profitable customers are and reach them at key points in the sales lifecycle when they are most likely to purchase.

Use Commerce Segments to identify customer segments based on these criteria and many more:
  • Customer Lifetime Value
  • Purchase Frequency
  • Purchase Recency
  • Client Spend Per Product
  • Customer Market
  • Product Category
  • Cart Abandonment
Commerce Segments: Sophisticated Segmentation Meets "Marketer-Friendly" Email Tool



In a JupiterResearch study...
   
Showing users a product they'd previously considered led to immediate purchases by 60% of respondents and deferred purchases by 58%.
Commerce Segments in Action:

Let's say you sell ink and toner supplies to printer users in the United States. You want to use web behavioral data to automatically identify and remarket to customers who have abandoned a product in a shopping cart. You also want to increase overall customer lifetime value and target a campaign to your best customers this year. Using Commerce Segments, you can:

Create a cart abandoner's recapture program that automatically deploys daily to:
  1. Any subscribers who have abandoned a shopping cart with supplies totaling more than $25 exactly three days ago.
Send a brand/product affinity offer to customers who have:
  1. Purchased more than $10 of product from the site in the last six months; OR
  2. Visited products in a particular category in the last six months.
Initiate a loyalty promotion at the beginning of the year to high value customers who have:
  1. Purchased more than $500 in product with the company in the last year; AND
  2. Purchased more than three times in the last year.